Stat Triage
Turning after-hours call activity into operational insight
About
Founded by an RN from the field, Stat Triage started as a simple idea: calls are data. Today, we combine clinical experience, operational expertise, and AI-driven analysis to help hospice organizations make smarter decisions
Process
1
Meet
Schedule a meeting to assess the telephone triage needs for your hospice
2
Orientation
Implement an electronic medical record and telephone forwarding system for after-hours service through an orientation process
3
Service
Utilize Stat Triage by transferring telephone calls and updating on patients' conditions
4
Calls
Handle incoming calls, triage them based on priority, and notify the on-call nurse of any necessary patient visits
5
End of Shift
At the end of each shift, compile reports of phone calls (such as prescription refill requests, contacts with DME companies, and visits from on-call staff RNs) and document them in the hospice's dedicated medical record to ensure continuity of care.
Data and Insights
Every call contains operational data. Goal is to analyze call patterns to help organizations understand demand, identify process gaps, and improve operational efficiency.
Contact
- 1489 West Palmetto Park Road, Boca Raton, FL, USA
- Suite 500
Memberships
