Stat Triage

Boutique triage service for your hospice overnight, weekends, and holidays

About

Stat Triage LLC was established to provide hospice organizations with exceptional, white glove triage services tailored to the unique needs of their patients. An experienced and licensed registered nurse is dedicated to offering round-the-clock, personalized care.
As a boutique service, my goal is to streamline the triage process, create detailed daily reports to improve continuity of care and communication, reduce the burden on on-call nurses, decrease burnout, and ultimately enhance overall satisfaction for both patients and healthcare providers. We pride ourselves on offering a bespoke solution designed to deliver unparalleled care while supporting hospice teams in maintaining the highest standards of patient service.

Process

1

Meet

Schedule a meeting to assess the telephone triage needs for your hospice

2

Orientation

Implement an electronic medical record and telephone forwarding system for after-hours service through an orientation process

3

Service

Utilize Stat Triage by transferring telephone calls and updating on patients' conditions

4

Calls

Handle incoming calls, triage them based on priority, and notify the on-call nurse of any necessary patient visits

5

End of Shift

At the end of each shift, compile reports of phone calls (such as prescription refill requests, contacts with DME companies, and visits from on-call staff RNs) and document them in the hospice's dedicated medical record to ensure continuity of care.

Virtual Fractional COO
Stat Triage offers Virtual Fractional COO services to provide expert operational leadership tailored to hospices. My focus is on optimizing workflows, managing patient referrals, streamlining EHR setups, and ensuring compliance to enhance efficiency and scalability. By offering fractional support, I give your existing COO the flexibility to take a break or focus on higher-level strategic initiatives. These services are offered separately from the triage pricing, allowing you to customize support based on your operational needs. Whether you require help with daily/after hours operations or long-term planning, my Virtual Fractional COO services are designed to meet your goals. Contact me today to learn how I can simplify your operations and help you focus on exceptional patient care!

Contact

  • 12397 San Jose Boulevard, Jacksonville, FL, USA